PickTenants2.4.11 - App Store

Pick a Good Tenant, Lease with Confidence as our core values, Picktenants.com is a tenant screening and tenant management platform. Our mission is to upgrade and improve properties investment and management culture in Malaysia. With PickTenants vision, we aim to become the biggest platform that protect landlord benefit. With CTOS as our tenant financial background screening provider, and together with PDRM report and our database, we can help landlord/agent precisely identify the trustworthy of every tenants.
Manage Tenant through PickTenants, Collect rental easily.
> Tenant Screening
Check tenant criminal, financial and rental history record to pick a good tenants.
> Bad Tenants Reporting
Instead of curse the tenant in your heart, why not report in picktenants.com? Platform can deterrent bad tenant replay outstanding rental.
> Automated Rental Collection
Signup tenant with direct debit, receive rental on time every month.
> Agent Profile Review
Picktenants provide recommendations, ranking and review for real estate agents with proper profile.
> Insurance Protection
Protect your rental, furniture, house damage from bad tenants with up to RM51,000 compensation.
> Leasing Management
Keep tenants info, agreement, and payment records, notification of tenant termination, late rental and etc. to related party.

Version History We've fixed a few issues and improved overall app stability to provide a better experience. 2.4.11 Oct 1 V2.4.10 Release Notes

We've fixed a few issues and improved overall app stability to provide a better experience. 2.4.10 Aug 9 V2.4.9 Release Notes

1.⁠ ⁠Performance and stability improvements.

2.⁠ ⁠Improved compatibility across supported devices.

3.⁠ ⁠Enhanced the Meter Detail page with clearer button labels and a better button layout.

4.⁠ ⁠Bug fixes and other minor improvements. 2.4.9 Aug 3 V 2.4.8
We’ve made improvements to enhance your experience:
• UX enhancements for smoother navigation
• Bug fixes and performance improvements 2.4.8 Apr 1 V2.4.7

Introducing RentShield – a rental protection feature that safeguards landlords against rental default while enabling a clearer and hassle-free tenancy management experience.

What’s New
• Redesigned New Tenancy workflow with RentShield subscription
• RentShield status indicator (Silver / Gold) in Tenancy Listing
• Improved editing for Draft, Unpaid & Active tenancies
• RentShield confirmation during eKYC & digital signing

Plus performance improvements, UX enhancements, and bug fixes. 2.4.7 Mar 12 V2.4.6 Release Notes

1. Added 6-digit PIN verification for random passcodes.
2. Nearby paired locks show in disabled mode.
3. “RentShield for Room” can be toggled during new tenancy setup.
4. Faster App E-Key unlock with restore of passcodes/fingerprints.
5. Lock sync time setting is restricted to Landlord/Management/Agent.

Plus, we’ve made various user experience improvements, boosted app performance, and fixed some bugs for a smoother experience 2.4.6 11/26/2025 V2.4.5 Release Notes
1. Improved App Unlock speed.
2. Improve Customer Support Calling with added information, Member ID and Tenancy Reference ID.
3. Introduced Tenant’s Emergency Contact detail.
Plus, we’ve made various user experience improvements, boosted app performance, and fixed some bugs for a smoother experience 2.4.5 11/04/2025 V2.4.4 Release Note
We’ve made several upgrades to improve your security, control, and overall experience:
1. Smart Lock Security Upgrade – You can now configure fingerprint and passcode access separately for the main door lock and the room door lock.
2. Smart Meter Control Upgrade –
3. Refresh your meter’s online status anytime, even if it goes offline due to weak Wi-Fi or mobile coverage.
4. See your latest meter balance (kWh) with date and time for better tracking.
5. Tenancy Control Upgrade – Now supports editing and terminating upcoming tenancies.
Plus, we’ve made various user experience improvements, boosted app performance, and fixed some bugs for a smoother experience. 2.4.4 08/12/2025 V2.4.3
Improvements: Bug fixes and enhanced performance for stability 2.4.3 07/03/2025 V2.4.2 Release Note
1. Reporting Improvements
App will now only show available report formats. If Excel is unavailable, the button will be disabled.

2. E-Key Unlock Enhancements
New animated loading screen appears when unlocking to show real-time progress.

3. eKYC & Login Updates
A clearer passport image has been added to prevent confusion during identity verification.

4. Meter Top-Up Clarification (Landlord/Management Only)
New alert added to clear confusion form management company and landlord.

5. Electricity Turn-Off Warning Updated
New warning added to prevent unsafe power disconnection.
Improvements: Bug fixes and enhanced performance for stability 2.4.2 06/25/2025 V2.4.1 Release Note
1. Enhanced Settlement Reports
- Clearer tenant naming and fee breakdowns.
- Meter top-up charges now included in monthly reports.
- Improved Excel exports for easier data analysis.
2. Smart Lock Updates
- access durations for room door locks (no monthly renewal).
- Automatic time synchronization for all lock operations (e.g., passcode updates).
- Payment success notifications now prompt fingerprint extension.
3. Insurance Eligibility
- Tenancies with either a smart lock or meter can now purchase insurance.
Improvements: Bug fixes and enhanced performance for stability 2.4.1 05/15/2025 V2.4.0 Release Note
Improve eKYC features.
Improvements: Bug fixes and enhanced performance for stability 2.4.0 05/05/2025 V2.3.9 Release Note
We’ve made several important updates and improvements to enhance your experience:
1. Upgraded EKYC Identity Verification – Faster and more secure verification process.
2. Smart Lock Auto Lock Limit – Added a 7-day auto-lock restriction for improved safety.
3. Support for Grill Door Smart Lock P9 – Now compatible with the new P9 model.
4. Delay Payment Notification Enhanced – Clearer and more informative delay payment messages.
5. Improved Smart Lock Pairing Flow – Smoother setup and the ability to identify your lock name
6. Bug Fixed – Resolved error in Dashboard > Tenancy > Manual Confirm Payment.
7. Terminology Update – “Reset Wifi” renamed to “Reset Wifi Meter” for clarity.
Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience. Thank you for using our app! 2.3.9 04/12/2025 V2.3.8

App Update: Enhanced User Experience
This release focuses on refining usability, performance, and accessibility to ensure a smoother and more enjoyable interaction with our platform.
Thank you for using our app! 2.3.8 02/26/2025 V2.3.7 Release Note

1. Management, landlord and agent able to on and off meter when pairing meter.

2. Management, landlord and agent can see meter rate value on tenancy list and detail view.

3. User is abled to delete room (without any IoT device and tenancy is linked).

4. Agent is abled to set agent profile

Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience. Thank you for using our app! 2.3.7 01/23/2025 V2.3.6 Release Note
Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience. Thank you for using our app! 2.3.6 12/29/2024 V2.3.5
1. Edit Active Tenancy: Update room, meter rate, tenant count, lock access, contacts, and address.
2. Bank Account Setup: Landlords can add bank accounts to profiles.
3. Tenancy Renewal: Can edit rental month and amount.
4. Terminate Tenancy: Can terminate active tenancies.
5. Meter Usage: View usage for the past 30 days, 12 weeks, or 12 months.
6. Delete Property: Delete properties without linking tenancies or IoT devices.
7. Improvements: Bug fixes and enhanced performance for stability 2.3.5 12/17/2024 V2.3.4 Release Note
Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience. Thank you for using our app! 2.3.4 11/22/2024 V2.3.3 Release Note
Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience. Thank you for using our app! 2.3.3 11/16/2024 V2.3.2 Release Note
1. Enhanced agent role: agents can create properties, tenancies, agreements, and add/view IoT devices like meters & smart locks.
2. Tenants can now add multiple passcodes/fingerprints based on the number of tenants per tenancy.
3. Landlords can add properties for rent or personal use.
4. Draft tenancies are now editable.
Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience. Thank you for using our app! 2.3.2 11/12/2024 V2.3.1 Release Note

Facial Recognition for Smart Lock:
Now available for secure, hands-free access with easy setup.

Lock Battery Level Indicator:
View battery levels and last update time to ensure timely replacements.

Sync Time to Lock:
Sync your phone's time to the lock for accurate scheduling and logs.

Reset Meter Wi-Fi:
Reset meter Wi-Fi easily via the app.

Improvements & Fixes:
Bug fixes and performance enhancements for a more stable app experience.

Thank you for using our app! 2.3.1 10/16/2024 Release Note for Version 2.3.0(r)
Improvements, Bug Fixes, and Performance Enhancements

We have addressed multiple bugs and made performance improvements to enhance the overall stability and efficiency of the application.

Thank you for using our app!
We remain committed to providing you with the best possible experience. 2.3.0(r) 10/02/2024 V2.3 Release Note

Tenant Features Update
Toolbar Optimization: The tenant toolbar has been updated with three quick access buttons: "Lock," "Meter," and "Pay Bill," improving ease of use.
New Lock Button: Tenants can now use the "Lock" button to quickly access smart lock management, including unlocking, passcode setup, and fingerprint management.
New Meter Button: The "Meter" button allows tenants to quickly view their electricity meter details, check balances, and top up their meters.
New Pay Bill Button: Tenants can now easily manage delayed payments through the "Pay Bill" button, helping to remove restrictions caused by overdue payments.

Landlord/Management Features Update
Smart Lock Device Management: Landlords and management can now add smart locks to properties using the "Add Devices" feature, simplifying device management.
Smart Lock Quick Access: Properties with smart locks will now display a lock icon in the listings, allowing for quick access to the lock control page.
Enhanced Smart Lock Controls: Landlords now have expanded control over smart locks, including remote unlocking, passcode setup, and fingerprint management, offering more flexibility in managing properties.

Improvements, Bug Fixes, and Performance Enhancements
We have addressed multiple bugs and made performance improvements to enhance the overall stability and efficiency of the application.
Thank you for using our app! We remain committed to providing you with the best possible experience. 2.3.0 09/23/2024 Release Note for Version 2.2.1
1. Automated Meter Control
- The meter will automatically turn the electricity back on once delayed payment is cleared, without manual intervention from the landlord.
2. Mgmt Admin Login APP
- The app now allows Admins of the management company to log in to the app.

Improvements
Bug Fixes and Performance Enhancements: We have fixed several bugs and made performance improvements to enhance the overall stability and efficiency of the app.
Thank you for using our app! We are committed to providing you with the best experience possible. 2.2.1 08/07/2024 Release Note For Version [2.2]
New Features

Property Listing Link to Tenancy
Added a button to property listings linking to Tenancy Details for agents, management company, and landlords.

Push Notifications
Enabled real-time push notifications to user devices.

House Rules Section
Users can now manually add house rules in the Agreement section.

Meter Reporting Integration
Introduced functionality for comprehensive meter reporting

Improvements
Bug Fixes and Performance Enhancements: We have fixed several bugs and made performance improvements to enhance the overall stability and efficiency of the app.
Thank you for using our app! We are committed to providing you with the best experience possible 2.2.0 07/24/2024